Virgin+ Injection Tape Hair Extensions Invisible Highlight Rose Blonde #P18/613

Virgin hair represents the highest standard of natural beauty—pure, unprocessed, and free from chemicals. When you choose virgin hair, you’re investing in hair that has never been permed, colored, bleached, or treated in any way that could alter its natural texture or shine.

• Virgin hair: pure, unprocessed, chemical-free
• Single-donor origin: consistent texture, quality
• Intact, aligned cuticles: smooth, tangle-free, lustrous
• Premium quality: the finest natural hair experience
• Long-lasting: lasts 6 to 12 months with proper care

• Our virgin hair is sourced from a single donor, guaranteeing consistent quality and a naturally stunning look. We use only the finest, rarest raw materials, resulting in a luxurious product with unmatched durability. Our meticulous process keeps each hair cuticle intact and aligned, preventing damage and ensuring long-lasting beauty.
• Unlike chemically treated hair, our virgin hair remains completely natural, offering you healthy, vibrant strands. Whether you have curly, straight, or wavy hair, our virgin hair blends effortlessly for a seamless, confident style

Product

Q: How many hair extensions for a full head?
A: For Thin Hair: 100gram is enough to make a full head, 50gram to make a highlight color. For Thick Hair: 150gram-200gram to make a full head. Tips: The weight of the hair extension is the same from 14inch to 24inch, the longer the hair is, the thinner it is, you need to choose more hair if you have long hair.

Q: How do I choose the right color?
A: You can choose the color according to your hair roots. If you are not sure which color is right for you, please send photos of the front, back and side of your hair in natural light to service@vivien.vip.

Q: Is the quality of hair good with such a low price of Vivien hair?
A: With the help of our own factories and experts, we provide high-quality hair in the industry at the most competitive price. You can enjoy the beautiful hair at an ex-factory price.

Q: Is the raw material for hair real hair?
A: Vivien hair extensions exactly match your own hair and move like your own hair with this 100% Soft Natural Brazilian Human Hair, cut from young women.

Q: Will Vivien hair extensions damage my real hair?
A: Vivien hair extensions can be used for a long time and will never cause damage if the correct products and methods are used and maintenance is followed. However, they should be re-fitted after they've started to grow out to avoid pulling on your natural hair and damaging it.

Q: Why is there a color difference?
A: Different lighting, display devices, and camera equipment can cause slight color variations. We recommend performing a color match before purchasing. You can also contact our customer service team for video or photo assistance. Additionally, all our products are made from 100% human hair, so you can DIY to match the color you prefer.

Orders

Q: How do I cancel or change my order?
A: Cancel Order: If not shipped, we can cancel anytime. If shipped, please contact after delivery for return. Change Product: If not shipped, we will replace; if value differs, price difference applies. If shipped, exchange after receipt. Pre-orders or custom orders 24 hours after placement cannot be canceled or returned/exchanged.

Q: What is the return and exchange policy?
A: Our policy lasts 60 days. Items must be unused and in original packaging. Human hair extensions are hygienic products and cannot be returned if opened. For more details, see Returns and Exchanges page.

Payment Problems

Q: Have a problem when I pay with my credit card?
A: Remove special characters from forms, check for sold-out items, try another card, or use the PayPal option (select PayPal → Complete Order → Pay with Credit or Debit Card). Your bank may refuse payment – contact them to unlock your card.

Q: Why can’t I use my discount code?
A: The system automatically applies the highest available discount. Discounts cannot be combined. Your order may not meet minimum requirements such as minimum order amount, eligible product categories, limited usage times or valid periods.

Shipping

Q: How long does it take to ship?
A: Orders before 8:00 (UTC/GMT+8) are processed in 12-48 hours. Standard delivery: 10-20 working days. Expedited delivery: 3-6 working days.

Q: How can I track the shipping?
A: Log in to your account, check confirmation email (including spam/promotions folder), or wait for the tracking email with a tracking number and link.

Q: What if my shipping address is wrong?
A: It is your responsibility to enter the correct address. Contact us immediately before shipping. If already shipped, contact the courier and us – changes may incur fees or not succeed.

Q: My order hasn’t arrived yet. What should I do?
A: Check your tracking number. If no update for more than 7 days after shipping, contact service@vivien.vip with your order number.

Q: My package was lost/damaged during shipping. What can I do?
A: Contact Vivien customer service immediately with photos. The courier is responsible. Provide package photos, delivery area pictures, and surveillance footage. Vivien will assist with a claim and arrange replacement, reshipment, or refund.

Q: Will I be charged customs duties or taxes?
A: Customs duties and import taxes depend on your country’s regulations. Vivien is not responsible for any customs fees imposed by local authorities.

Q: Why hasn’t my package arrived within the expected delivery time?
A: Contact service@vivien.vip with your order number and tracking info. Delivery time depends on the courier; delays due to courier issues are not our responsibility. If the delay is caused by out-of-stock on our end, please contact us promptly to discuss compensation.

Q: Why does my package tracking number show no updates or appear to be stuck?
A: Contact service@vivien.vip. For standard shipping (not from US warehouse), no updates for 5–15 business days is normal. For expedited or US-warehouse shipments, contact the courier to check for loss or delays.

Hair Care

Q: CAN I DYE MY VIVIEN HAIR?
A: We don't suggest double dyeing. Hair can usually be dyed darker. Test on a small strand first.

Q: CAN I CURL MY VIVIEN HAIR?
A: Yes. Do not heat wet hair. Use a heat protectant spray. Temperature: 300-320°F (150-180°C).

Q: HOW TO WASH MY HAIR EXTENSIONS?
A: Use a wide-tooth comb, sulfate-free shampoo, and warm water. Apply conditioner without touching the tape portion. Air dry as much as possible.

Q: DOES THE HAIR SHEDDING OR TANGLE?
A: No shedding if blow-dried after washing. Do not comb wet hair. Keep hair dry and pulled up at night.

Q: CAN I SLEEP WITH MY HAIR EXTENSIONS?
A: Yes, but never wet. Make sure hair is dry, tied back, preferably in a loose braid or ponytail.

Q: HOW OFTEN DO I NEED TO WASH MY HAIR?
A: Once or twice a week. For clip-ins or halo hair, once every two weeks or longer is fine. Less washing = longer lasting.

Q: CAN I SWIM WITH THE HAIR EXTENSIONS?
A: Yes, but wear a swim cap to protect from salt water and chlorine.

Virgin Genius Weft

Q: What is a Genius Weft?
A: Ultra-thin, lightweight weft combining hand-tied and machine wefts. Lies flat and looks very natural.

Q: Can Genius Wefts be cut?
A: Yes. Genius Wefts can be cut anywhere without shedding.

Q: Is Genius Weft good for thin hair?
A: Yes. Its flat and lightweight design makes it especially suitable for fine or thin hair.

Q: Will Genius Weft feel heavy?
A: No. Most customers say it feels very light and comfortable, even for all-day wear.

Q: How do I install Genius Weft hair extensions?
A: Professional installation recommended (beaded weft, sew-in, or hybrid). Steps: section hair, create foundation (beads or braid), measure/cut weft, attach, blend and style. With proper care, lasts 6-12 months or longer.

Q: How long does Genius Weft last?
A: With proper care, Genius Wefts can last 9-12 months or longer.

Virgin PU Hole Weft (Butterfly Weft)

Q: What is a PU Hole Weft?
A: Thin polyurethane base with small holes, allowing secure sewing or beading while staying flat and invisible.

Q: Is PU Hole Weft visible on the scalp?
A: No. The PU base lies close to the scalp, making it very discreet and natural-looking.

Q: Is PU Hole Weft suitable for fine hair?
A: Yes. It’s a great option for a flat install with minimal bulk.

Q: Will PU Hole Weft damage my hair?
A: No. When installed correctly by a professional, it distributes weight evenly and does not damage natural hair.

Q: Can PU Hole Weft be reused?
A: Yes, multiple times with proper removal and care.

Q: How do I install PU HOLE Weft hair extensions?
A: Professional installation. Steps: section hair, create foundation, position weft, secure through micro holes, check fit, trim and blend. Reusable.

Virgin Hand-Tied Weft

Q: What is a hand-tied weft?
A: Hand-tied by tying hair strands onto a thin thread, creating a very flat seam.

Q: Can hand-tied wefts be cut?
A: No. Cutting may cause shedding. They should be installed as full wefts.

Q: Are hand-tied wefts good for thin hair?
A: Yes. Their ultra-thin seam makes them ideal for fine hair clients.

Q: How long do hand-tied wefts last?
A: With proper care, they can last 6-12 months.

Q: Who is Hand-Tied Weft suitable for?
A: Fine/thin hair, those seeking a natural seamless look, comfortable long-term wear, and reusability. Lasts 9-12 months or longer.

Virgin Machine Weft

Q: What is a machine weft?
A: Created by sewing hair together with a machine, strong and durable.

Q: Is machine weft thicker?
A: Yes. The seam is thicker than hand-tied or Genius wefts.

Q: Who should choose machine weft?
A: Best for medium to thick hair and clients who want durability and volume.

Q: Can machine wefts be cut?
A: Yes. They can be cut without shedding.

Virgin Flat Weft

Q: What is a flat weft?
A: A thinner, more flexible version of a machine weft that sits flatter on the scalp.

Q: Is flat weft more natural than machine weft?
A: Yes. It provides a lower-profile, more natural look.

Q: Who is flat weft best for?
A: Medium-density hair clients who want both comfort and durability.

Q: Can flat wefts be cut?
A: Yes, without shedding.

Q: How many wefts should I buy?
A: Flat wefts: 50g per bundle. Fine/thin hair: 2-3 bundles (100-150g); average hair: 3-4 bundles (150-200g); thick hair: 4-5 bundles (200-250g); extra long: 5+ bundles. Most use 3-4 for full head.

Virgin Tape-in

Q: How long do Virgin Tape-in extensions last?
A: Typically 6-8 weeks with proper care, then need reinstallation or replacement.

Q: Can Virgin Tape-in extensions be reused?
A: Yes. Tape can be removed and replaced; the hair can last 6-12 months.

Q: How do I remove Virgin Tape-in extensions?
A: Recommended to visit a professional stylist for safe removal using adhesive remover.

Q: What is the difference between Virgin Tape-in and Virgin Injection Tape-in?
A: Injection technique simulates natural hair growth, making it more invisible and natural.

Q: Can I wash Virgin Tape-in extensions?
A: Yes, with sulfate-free shampoo and conditioner.

Clip-in

Q: What is Genius Clip-in?
A: Combines Genius Weft and Clip-in features, resulting in a lighter and more natural look than traditional clip-ins.

Q: What is Injection Clip-in?
A: Combines machine-injection technique with clip-ins, simulating natural hair growth for a seamless, realistic look.

Q: How long can I use the clip-in extensions?
A: Virgin Clip-in: 6-12 months. Genius/Injection/Ultra Volume Clip-in: 3-6 months with proper care. Lifespan depends on wear frequency and maintenance.

Q: How do I install clip-in hair extensions?
A: Start with clean, dry hair. Section horizontally, tease roots at clip points, snap clips close to scalp, work upward, then blend and style.

Q: Which clip-in should I choose?
A: Virgin Clip-in: most natural, all hair types, heat-styleable. Genius Clip-in: lightweight, fine/medium hair. Injection Clip-in: medium/thick hair, volume. Ultra Volume Clip-in: maximum volume, fine/thin hair.

Hair Topper

Q: What is a hair topper?
A: A hairpiece designed to cover thinning or balding areas, adding volume, thickness, and coverage. Vivien hair toppers are 100% human hair.

Q: How do I choose the right hair topper?
A: Consider base size (covers thinning area), length/thickness (match natural hair), and color (seamless blend).

Q: Can I wash a hair topper?
A: Yes, using sulfate-free shampoos and conditioners.

Q: How long does a hair topper last?
A: Virgin Hair Topper: 6-12 months. Remy Hair Topper: 3-6 months or more.

Q: Can I style a hair topper?
A: Yes. Human hair toppers can be curled, straightened, or heat-styled.

Q: Are hair toppers suitable for people with very thin or fine hair?
A: Yes. They add volume and coverage. Choose a topper that matches your natural hair thickness for the most natural effect.

Q: Can I sleep in my hair topper?
A: Not recommended. Remove before sleeping and store carefully.

Q: What is the difference between Fishnet Topper and other types of hair toppers?
A: Breathable fishnet base prevents sweating, realistic simulated scalp, 6x6 inch base for better coverage and flexibility.

Q: How to Make Your Hair Topper Look More Natural?
A: 1. Choose the Right Color & Texture. 2. Blend with Your Natural Hair. 3. Position the Topper Correctly. 4. Trim the Topper if Needed. 5. Secure the Topper Well. 6. Use Natural Styling Products. 7. Pay Attention to the Parting.

Q: Which product can be parted?
A: Only the Virgin 6x7 Base Hair Topper and Virgin Fishnet 6x6 Base Hair Topper can be parted freely. The 3x5 and 13x13 Base Hair Toppers only allow a middle part.