FAQ

Q: How many times a week should we wash our hair?
A: No more than third a week if you use traditional shampoos (do not use shampoo contains sulfate or alcohol).

Q: Why are my hair extensions getting tangled?
A: It could be caused by dry hair. Please make sure to wash & condition your hair like your own hair. Dry your hair by natural wind or towel. Comb the hair from time to time. You could go to your stylist for further suggestions.

Q: How long does it last?
A: It depends on how you maintain it. Treat it like your own hair and take very good care, normally it could last longer than 6 months, virgin hair will last over 1 year.

Q: Why the colors of hair extensions don`t seems exactly as the pictures show or description says?
A: Different monitor have different displays. The same color number may have a little color difference.

Q: Can they be straightened, curled?
A: Yes, you could use hair straightener or hair curler to style the remy hair. However, don't do it too frequently, otherwise the heat will easily make the hair get dry and tangled.

Q: Can I dye/color the hair?
A: Yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighten the hair. We recommend dying darker.

Improper dying will ruin the hair. We highly recommend having your hairdresser dye the remy hair. Coloring by yourself will take a risk of not coming out the shade you want. If you can't get to a salon, please always use good quality hair products and test a small sample first.

Q: How to tell human hair with synthetic hair?
A: human hair has natural protein. It is easy to tell by burning and smell: human hair will be ash, which will go away after pinching. When burning , the human hair will show white smoke.

While synthetic hair will be a sticky ball after burning and will show black smoke.

Moreover, human hair may have very little gray hair and split ends. It is normal and not a quality problem.